Business owners in IN have to weigh many factors when trying to decide what trucking company to hire for shipping their precious cargo. The most important are reliability and cost. Many inexpensive companies might look good to your budget, but if they can’t deliver the goods on time and in prime condition, the lower cost is worthless. Paying too much for your shipment, however, can lower your profit margins and cut into your bottom line. To find the right trucking company that meets all of your needs, consider these factors as you shop around and compare.
Licensing And Insurance Requirements
The trucking company you choose should meet all licensing and insurance requirements for the type of cargo you’re shipping in any region it’s going to. This is important for businesses who might ship hazardous materials. The trucking company should be able to provide you with the proper documentation.
If you’re in question about the regulatory requirements for trucking companies in IN, check with the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration or the state transportation department. These departments might also be able to provide safety and driving records for the company you are reviewing.
Customer Service Skills And Reputation
The treatment you receive from the staff at any company can help you decide if that company is worthy of your business. A staff that interacts with you on a personal level is more desirable than one that doesn’t. Staff should be competent, friendly, and professional. When staff is unfriendly in your interactions with them, it shows a level of unprofessionalism. The trucking company might excel in other areas, but this one can make or break the deal.
If you don’t get a chance to interact with staff directly, ask the company to provide you with references. Those that come from business owners in your industry can give you an idea of what to expect. Sometimes, checking references are the only way you can determine if a trucking company’s points are valid. This is the best way to determine if the trucking company can meet your business needs.
Take a look at the trucking company’s equipment if possible. Visit the headquarters to see if the equipment is up to current standards. If the fleet is not maintained well, it increases the chances of costly delays.
If you plan to ship perishable items, but sure that the refrigeration compartments are running well. Spoiled food can cost you time, money, and your reputation. If you ship luxury items, check the following to ensure a smooth delivery:
- Security protocols
- Documentation procedures
- Driver access to cargo
- Door locks
At Spurlock, we take all of these factors seriously. We’ve been in the business for a long time, and we know just what it takes to keep your business cargo moving efficiently in a manner that’s cost-effective to you. Don’t mess around with a trucking service in IN that you can’t trust. Contact us today for the assistance you deserve tomorrow.